We operate Challenge 25. Under 18’s are welcome in the venue up until 8pm – they must be accompanied by a parent or legal guardian. From 8pm we operate an 18+ policy. You must provide a physical form of a valid government approved ID for entry. On Thursdays-Sundays and during special events from 6pm all ID will be scanned at the door on arrival.
We operate a dress code policy from 7pm. Our policy is as follows: no tracksuit bottoms, sports shorts and gym wear; no hats; no tradesmen wear, reinforced boots, work boots or shoes. Please note during West Ham home games we allow West Ham shirts only, we do not allow shirts of the opposing team.
Yes we have disabled access. We have an elevator, as well as a disabled toilet on the first floor.
Yes we are dog friendly up until 8pm.
Yes we have outdoor seating on both floors. Our upstairs balcony is covered and heated.
We do not allow smoking or vaping on our terrace or balcony. You will need to go to the Westfield designated smoking area.
Yes we have a DJ and dance floor every Friday and Saturday from 8pm!
Unfortunately we do not have a cloakroom.
We offer ping pong, beer/prosecco pong, pool, interactive darts and karaoke.
Peak times are Thursdays and Fridays from 4pm and all day Saturdays and Sundays. We also operate peak pricing during the Christmas period, any major events or sporting events and on West Ham home game days.
We highly recommend booking in advance, but we do welcome walk-ins.
Absolutely! We have seating and bar areas where you are more than welcome to move over to enjoy some food and drinks.
Our karaoke booth can host up to 16 guests at a time. It is a private room powered by Lucky Voice with over 25,000 songs to choose from!
Please inform the team prior to arrival so we can ensure we can cater to any dietaries. Please note due to the nature of our kitchen, we cannot 100% guarantee there is no risk of cross contamination.
Unfortunately we do not allow external food and drink (with the exception of a cake).
“We also run the tour business. When we have customer request you always help and recommends. And flixible.
Your Driver ( Mr .Ian ) Have been very helpful can you passed a massage we thinking of him.
In the down side: sometime you take time to reply the question. But in other hand I understand that you’re busy and we asked something that you not do on the tour.”
“Before the trip to England I’m very concerned because our first trip and many people ( 6 of us). After talk to Nok , she very good advice and very helpful make us feel more relaxed and confidence even we didn’t decide yet to use her service . When we arrived to England all the service was perfect. The driver pick us up on time and helping with the luggage and advice a lot for the trip. You and your Company is full with service mind. You make customer feel like the family instead of business. I wish you company get more successful and we will use your service again for sure.
In the down side I don’t have it because it better more than we expected.”
“Dear Nok and Team
We are very happy with your Tour guide very knowledgeable and give us a new experience. We wish we will use your Company again give us a regard to Johnny and the Tour Leader A that look after us so good. If you go back to Thailand please visit us you always welcome.”
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